Our approach

Why do property managers
often have a bad reputation?

Why the bad reputation?

Unfortunately, property management companies do not enjoy a good reputation in Germany. There are several reasons for this:

Capacity problems

Many property management companies can no longer find enough young talent, because young talents want to work digitally and, at least in part, flexibly from home. Motivated young talent often encounters outdated processes and occasionally an outdated culture at older administrations.

Higher requirements and certification

A lot has happened over the last few years. Various new requirements have been imposed on property managers, and a completely new certification for property managers is due by the end of 2023. The large amount of additional work often means that property managers - with the same capacity - have to familiarize themselves with new topics again and again and thus often run behind the actual work.

Too small team

The majority of property management companies in Germany have fewer than 3 employees. As soon as someone is on vacation or absent due to illness, gaps occur and inquiries are no longer processed quickly. Sometimes, issues are simply left unresolved for several weeks.

Long contract terms

Property managers often build on long contract terms of over 24 months and are virtually "non-cancelable" even if they perform poorly. Sometimes important work is not tackled until the contract renewal is imminent.

Switching used to be difficult

Owners have to ask their property management to put their own deselection on the agenda themselves - a tricky situation - and then have enough owners present during the meeting to have a quorum. In addition, finding a competent takeover is often a lot of work - the devil is in the details! - and the change can cost a lot, especially if the old administration did not do its job well.

Lack of transparency and innovation

In addition, property management companies are often outdated in their processes. A lot is still done by fax or letter, which is inefficient and also usually undesirable. If administrations are too small, investments in new software and new processes are not worthwhile, according to the motto "What has worked for 20 years, we do not need to adapt.

Property management reinvented.

The offer from Ralph?

Property management can also be professional, modern and fast. Many of the management processes can be greatly simplified and, thanks to new technologies, often even automated. We use the latest software to give you more time for the essentials, and combine this modern approach with decades of experience from experts in the real estate industry.

Available Monday-Friday 09-19:00

We are available from 09-19:00 - whether by phone, email or via WhatsApp.

Responsiveness with guaranteed response within 24h

We guaranteed answers within 24 hours. We are available for you with the personal contacts.

Expertise in the team

We have construction experts and accountants in our team and cooperate with excellent specialist lawyers. Our team has already encountered almost every issue and nothing is too complex.

Cancelable at any time

We don't want to work for clients because they are tied up in contracts, but because they count on Ralph. If you are dissatisfied, we will let you out of our contract at any time. No questions asked.

Hassle-free handover

We make the change as easy as possible for you. Thanks to the new WEG law, every owners' meeting now has a quorum, even if you are alone on site. We are also happy to support you in organizing the owners' meeting if we are not yet your active property management company.

Maximum transparency

We give owners complete live insight into all finances and offers, and also on the progress of our own work. This way you can always follow what we are currently working on and how far your concerns are in the processing.

Punctual settlements by the end of May

The main task of a property management company is to prepare a transparent statement on time. You will usually receive your transparent statement still in the first quarter of the year, but no later than the end of May.

Solution

Why do property managers
often have a bad reputation?

Why the bad reputation?

Property management reinvented.

The offer from Ralph?

Switch to Ralph: for simple & transparent property management

Solution

Why do property managers often have a bad reputation?

Why the bad reputation?

Property management reinvented.

The offer from Ralph?

Contact Ralph

Switch to Ralph: for simple & transparent property management

Why do property managers
often have a bad reputation?